Tournament cancellation policy

If for any reason tournaments are not able to play to a natural conclusion, affected players will be compensated using the below formulae to ensure the fairest distribution of funds possible. In all cases, eliminated players do not receive a refund.

Heads-Up Tournaments

Both players receive a refund of buy-in + fee.

Standard SNG Tournaments

The remaining players receive compensation made up as follows: i) Buy-in and Fee are returned. ii) Each player receives an equal share of the buy-ins from the eliminated players.

Twister Events

In cases where the prize pool is less than €1000:

• Remaining players receive a refund of their buy-in.
• Any remaining prize pool is then distributed in proportion to chip counts.

If the prize pool is €1000 or greater:

• All remaining players receive a refund of their buy-in.
• All players receive 10% of the remaining prize pool.
• The remaining prize pool is then distributed in proportion to chip counts.

Twister Arena MTT

Prize money not reached

Remaining players receive a compensation made up as follows: i) Buy-in and Fee returned. ii) The balance of the remaining prize fund is paid out as follows:

• 50% of the fund shared equally among the remaining players
• 50% distributed proportionally in line with the players chip counts.

Prize money stage reached.

Remaining players receive compensation made up as follows: i) Buy-in and Fee returned. ii) Each player receives his own bounty prize. iii) The balance of the remaining prize fund is paid out as follows:

• Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted
• Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip count.

MTT Guaranteed Prize

The settlement is dependent upon what stage the Tournament is at when it is interrupted:

Prize money stage not reached (if the Tournament is still in the re-buy / late registration stage, then the prize pool will be the total of the buy-ins + add-ons). Once this stage has closed, then the prize pool will be the advertised guaranteed prize.

The remaining players receive compensation made up as follows: i) Buy-in(s) and fee returned ii) The balance of the prize fund is paid out as follows: a) 50% of the fund shared equally among the remaining players b) 50% distributed proportionally in line with the players' chip counts.

The prize money stage has been reached:

The remaining players receive compensation made up as follows: i) Buy-in(s) and fee returned ii) Each player is awarded an amount equal to the prize that the next eliminated player would have received if the Tournament was not interrupted. iii) Of the remaining prize pool, 50% is distributed equally among the players, and 50% is distributed in proportion to their chip counts.

MTT Knock-Out

In the case of KO event and PKO event each player shall receive their own bounty prize on top of the prize pool shared between the players.

In case of Mystery Bounty event, all the prizes not issued yet will be added to the prize pool to be shared between players.

Prize money not reached

Remaining players receive compensation made up as follows:: i) Buy-in(s) and Fee returned. ii) Each player receives his own bounty prize. iii) The balance of the prize fund is paid out as follows:

• 50% of the fund shared equally among the remaining players
• 50% distributed proportionally in line with the players chip counts.

Prize money stage reached.

Remaining players receive compensation made up as follows: i) Buy-in(s) and Fee returned ii) Each player receives his own bounty prize. iii) The balance of the remaining prize fund is paid out as follows:

• Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
• Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts

Flight tournaments

The settlement is dependent upon what day the Tournament was on when it was interrupted.

For all the tournaments that were interrupted due to technical issues, if the tournament Day 2 has not started yet, all the players already registered into the tournament Day 2 will receive a share of the total prize pool collected from all Day 1s (including all buy-in, reentries, rebuys, addons and the relative fees), despite the guaranteed prize of the tournament.

Remaining players receive a compensation made up as follows: i) Buy-in(s) and Fee returned ii) The balance of the prize fund is paid out as follows:

• 50% of the fund shared equally among the remaining players
• 50% distributed proportionally in line with the players chip counts

If tournament Day 2 has started, the total prize pool will always be the total money collected in the tournament collected from all Day 1s (including all buy-in, reentries, rebuys, addons and the relative fees), despite the Guaranteed Prize of the tournament Day 2. The settlement is dependent upon what stage Tournament Day 2 is at when it is interrupted.

Prize money not reached

Remaining players receive compensation made up as follows: i) Buy-in(s) and Fee returned. ii) The balance of the prize fund is paid out as follows:

• 50% of the fund shared equally among the remaining players
• 50% distributed proportionally in line with the players chip counts.

Prize money stage reached.

Remaining players receive compensation made up as follows: i) Buy-in(s) and Fee returned ii) The balance of the remaining prize fund is paid out as follows:

• Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
• Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts

MTT No Guaranteed Prize

Prize money stage not reached:

The remaining players receive compensation made up as follows: i) Buy-in(s) and fee returned ii) The balance of the prize fund is paid out as follows: a) 50% of the fund shared equally among the remaining players b) 50% distributed proportionally in line with the players' chip counts.

Prize money stage reached:

The remaining players receive compensation made up as follows: i) Buy-in(s) and fee returned ii) Each player is awarded an amount equal to the prize that the next eliminated player would have received if the Tournament was not interrupted. iii) Of the remaining prize pool, 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts.

Frerolls

Prize money stage not reached:

• 50% of the fund shared equally among the remaining players.
• 50% distributed proportionally in line with the players' chip counts.

Prize money stage reached:

• Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
• Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts.